FUSD Tech FAQs

Technology Department

Technology FAQs

How do I get an e-mail account?
Where can I find help to fix my computer/printer?
Where can I get help with SIRS?
How do I find out about upcoming professional development opportunities ?
How do I find out what I should and should not do on an FUSD computer?
Where can I get help with GradeBook Plus?
How do I access my e-mail away from work?

How do I get an e-mail account?

FUSD's e-mail accounts are set up and run by ETC. You can set up an account, and get other e-mail related questions answered by visiting the account management page. If you are having problems with your ETC e-mail account, call ETC at 523-5566.

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Where can I find help to fix my computer/printer?

Please contact Tech Services, by filling out a Work Request form. They will be happy to address your hardware and software problems.

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Where can I get help with SIRS?

You can get support form our two Sirs Support Specialists. Please e-mail Julie or call her at 527-6151. Please bear in mind that they are very busy, and may not be able to get to your query right away.

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How do I find out about upcoming tech-related professional development opportunities ?

You can link to the MIS Professional Development page. From there you may also visit the Career Ladder page for more information. For questions about general Professional Development in FUSD, contact the Professional Development Coordinator, Gretchen Markiewicz at 527-6141.

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How do I find out what I should and should not do on an FUSD computer?

Please read and understand FUSD's Electronic Information Systems Appropriate Use Policy. All new users must sign the appropriate form before being allowed to use FUSD's computer systems.

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Where can I get help with GradeLogic/TeacherLogic?

You can e-mail Julie or call her at 527-6151. Please bear in mind that they are very busy, and may not be able to get to your query right away.

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How do I access my e-mail away from work?

ETC provides customers with a web interface that you can use to access your ETC email account from anywhere. You will need to go to the ETC website at www.apscc.org . From there click on the e-mail link; this will take you to a password screen where you should input your ETC user name and password. This will allow you to access any unread e-mail that you have received, but not those that you have already read. You may wish to print this information for easy availability when you are away from work and wish to access your ETC account!