Kajeet hotspots work on a cell signal.

• If there is no cell signal available for phones in the area the hotspot is being used in, the hotspot will not work either.
• If the cell signal is available but weak, the hotspot will also have a weak signal and may not be able to accommodate Zoom calls or video streaming.  In this situation a student should call into the Zoom meeting by phone rather than accessing through video or turn video off in a Zoom meeting.

Kajeet Education Broadband does not allow for roaming.  The service is only available on Kajeet network provider towers.

Each Kajeet hotspot includes 30gb of data monthly and once 30gb have been used, the hotspot will be limited to 500mb per day until the new monthly data cycle begins.  

Issues with hotspots should be reported to your school library first.  This will help identify and track students with connectivity issues. 

In addition, students and parents can contact the Kajeet Tech Support Hotline at:  (240) 482-4635 6am-5pm PST

Go to Kajeet and follow the directions.  

Yes.  Kajeet supports Google SafeSearch and YouTube Restricted Mode.  Google SafeSearch blocks "Adult Content" in which search results, images, and videos that have been deemed as adult content will not show up in the browser.  YouTube Restricted Mode is a setting that helps screen out potentially objectionable content.  While it's not 100% accurate, YouTube uses community flagging, age-restrctions, and other signals to identify and filter out inappropriate content.

Hotspots are available to use between the hours of 6 am and 11pm.